Privacy Infomation respects your privacy and is committed to protecting the personal information that you may provide us while using our Services. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. Please, take time to read it carefully.

If you have any questions, complaints, or comments regarding this Policy, please contact us by mail to

1. Ownership of the database

You are hereby informed that all the personal data you provide us through the Website or the Application will be processed in a database owned by VietWOW.

2. Website, Application and Services covered by this Policy

2.1. We currently operate the website (the "Website") as well as the Application, collectively (“Services”). From time to time, we may add new Services that may not be listed above, but they will provide a link to this Policy and will be governed by its terms.

2.2. This privacy policy covers your use of VietWOW as well as the use of that VietWOW performs on your content, your personal information and other data VietWOW collects when you access the Service.

3. What personal information we collect from you

3.1. We do not collect any personal information from you unless you provide it to us in one of the ways discussed in this Policy. You may provide us this information directly through our Services. If you decide to provide us your personal information (e.g., name, email address, mailing address, photos) we will collect only the personal information that is needed to fulfill your requests and our legitimate business objectives. If you refuse to divulge your personal information when requested, you may not be able to access certain areas as part of the Services (such as the ability to buy and sell products).

3.2. You consent VietWOW, through the Application, to get your geolocation data through your mobile device in order to record and publish information on your position and to show you products offered by users close to you. In addition you hereby consent that VietWOW collect your telephone number, and the IMEI and serial number of your device in order to obtain proof of your identity. You also consent to all potential uses of ad, including the uploaded photo or image as well as any other data (including name and location), by VietWOW for advertising purposes, including social media, Facebook ads, newsletters and ads for any media, free of charge. The registration and publication of this information may be revoked by the user at any time through your mobile device privacy settings but it may affect the possibility of being a USER of the App and the services offered by VietWOW.

3.3. If you download our mobile application, we may collect information from your mobile device, such as the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information.

4. Memberships and Registration

4.1. To use the Application you need to register, either by providing us your e-mail address or your Facebook account. In case you choose Facebook, you authorize us to access and use certain information depending on the privacy settings that you have selected in the social network. Examples of personal data that we compile and use include your basic account information (e.g. name, email address, gender, birthday, current city, profile picture, user ID, list of friends, etc.) and any other additional information or activities that you permit the third party social network to share.

4.2. We will require you to provide us information such as a profile picture, name and surname and email address for purposes of making available that information on the Application and on the Internet. You may visit some areas of the Services as a guest and remain anonymous, but you may not be able to access all the content and features of those areas without registering.

4.3 You warrant that the information provided to us is accurate and current and that corresponds to your identity and you have the right to post it. All the requested data in the forms on the Application that do not appear as optional are mandatory for the purpose of managing effectively the relationship with VietWOW.

5. Public information

5.1. You expressly agree that all your personal data, images, checks-ins or registration in places and any other data or information contained in your account associated with the implementation of VietWOW may be published and made available to the rest of users.

5.2. Please note that your user name and your public photo will be available to the Internet's general public while you participate in some Services, such as publishing products, so you should exercise discretion when using the Services. Personal information disclosed by you may be collected by other users of such Services and may result in unsolicited messages. We are not responsible for protecting such information that you may disclose to third parties through our Services (e.g. sending your telephone number to another user through the Services). To the extent that you use a profile that may be available to others on our Services, you are solely responsible for its content and accuracy at all times. To edit, change, or delete such information, follow the instructions provided on our Services.

6. Email Newsletters

Accepting our privacy policy, you give the express consent to VietWOW to contact you and/or send to you commercial communications by any means, including electronic communications, to inform about our products, services, offers, or any commercial content related to the company, which at VietWOW’s discretion may be interesting to you. If you do not want to receive commercial communications, you can always opt-out by following the unsubscribe instructions provided in each such communication. To opt-out of commercial communications sent by any medium, including third party social networks, you can opt-out at any time by logging into the website/app and adjusting your user preferences in your account profile by unchecking the relevant boxes. Please note that even if you opt-out from receiving commercial communications, you may still receive administrative communications from VietWOW, such as transaction confirmations, notifications about your account activities (e.g. account confirmations, password changes, etc.), and any other important announcements.

7. What non-personal information we collect from you

7.1. In many cases, VietWOW will automatically collect certain non-personal information about your use of its Services. VietWOW might collect, among other things, information concerning the operating system you are using, the domain name of your Internet service provider and your "click path" through the Sites or the Application.

7.2. To do this, VietWOW may use cookies and other technology. See more information about the Cookie Policy in this link. Your visits to our Services, and information provided through these technologies, will be anonymous unless you provide us with personal information or have provided such information in the past. For example, if you have created an account with our Services, your account information may be linked to the items you purchased (i.e., purchase order history).

8. Information on cookies and related technology

8.1. VietWOW Services may contain "cookies."

We may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register with us or not. “Cookies” are small text files transferred by a web server to your hard drive and thereafter stored on your computer. The types of information a cookie collects include the date and time you visited, your browsing history, your preferences, and your username. In some instances, our third-party service providers may use cookies on the Website. We cannot control or access cookies used by third- party service providers. This Privacy Policy covers only Cookies used by us, and not any cookies used by third parties. You have the ability to either accept or decline the use of cookies on your computer, whether you are registered with us or not by clicking ok in the web site pop up window related to the use of cookies. Typically, you can configure your browser to not accept cookies. However, declining the use of cookies may limit your access to certain features of the Website. For example, you may have difficulty logging in or using certain interactive features of the Website, such as the VietWOW Forum or Comments feature.

9. How you may access, delete or change the information you have provided to us

9.1. You can exercise your rights to access, rectify, erase and object the processing of your personal data at any time by sending a writing request to VietWOW’s above mentioned address or to the following e-mail address:

9.2. In order to properly attend your request, please attach all your personal data (name, surname, postal address, telephone, e-mail address and any other contact detail that we can use to verify your identity and contact you) and a copy of you ID card or a photo-ID. All our communications with you will be delivered with the highest available reserve and confidentiality levels.

10. Our commitment to secure the personal information we have collected

Despite we undertake to take on the state-of-the-art security measures that we consider necessary to warrant the security and privacy or your personal data, no website or Internet transmission is completely secure. Consequently, VietWOW cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Application and Services is at your own risk. VietWOW urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place.


The storage as well as the processing of your Personal Data may require that your Personal Data are transferred to, and/or stored at, a destination outside of your country of residence. By accepting this Privacy Policy, you agree to such transferring, storing and/or processing of personal data.

12. Notice of changes to the Policy

VietWOW reserves the right to modify this Policy at any time by notifying registered users via e-mail or the Application of the existence of a new Policy and/or posting the new Policy on the Services. All changes to the Policy will be effective when posted, and your continued use of any VietWOW Services after the posting will constitute your acceptance of, and agreement to be bound by, those changes.

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